Frequently Asked Questions About Shopping

Can I specify the delivery date for my order?

As the fish maw is freshly made, we will arrange shipment immediately upon completion of production, based on the order status. Thank you for your understanding.

What are the payment methods for online ordering?

We offer two payment methods
Transfer:Hong Leong Bank
Card swiping: VISA/FPX/Federal and other credit cards.

How to contact with Yew Hing Loong ?

If for any reason you are not completely satisfied with any of the products or services we provide, please feel free to contact us at any time.

  • Email:
  • Phone number: 0128136993

Yew Hing Loong's service time?

If you have any questions regarding your orders, please feel free to leave a message anytime. Our service staff will respond promptly upon seeing your message.

Order and delivery issues

Does Yew Hing Loong provide free delivery?

Ordering 5 cans or more entitles you to free delivery service within the Klang Valley.

The time from order preparation to shipping varies as follows?

  1. It takes 2 days from placing the order to shipping.
  2. If the order is placed before 10 am, it can be shipped as early as the next day by 4 pm.
  3. For delivery addresses within the Klang Valley, we use Lalamove for delivery.
  4. For delivery addresses outside the state, we use Gdex for delivery, which takes approximately 5 working days.
  5. However, if there are many orders, shipping may be delayed. Thank you for your understanding.

Yew Hing Loong can deliver to which areas?

Currently, we deliver nationwide in Malaysia through Gdex courier service.

Can it be shipped to places outside of Malaysia?

Due to different import regulations, please contact us before placing an order.

How is the freshly stewed fish maw delivered?


How should I place an order if I want to buy a large quantity for corporate gifts?

We will tailor-make your gift sets according to your requirements and ensure seamless delivery to your recipients.